LG4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with Built-In Intelligence & Steam Technology

When it works its great

by Mike123z

Submitted 07-30-23

clear No, I would not recommend this to a friend

lg.com

We started off loving this machine unfortunately we are now thoroughly disappointed and frustrated owning a LG. The machine started shutting off and displaying a uS or U5 error code. We had a technician come out and he replaced the vibration sensor this worked for a week. The the same error appeared. He then replaced the control board this did not fix the problem. After a couple of hours he finally ascertained that the motor is the problem. After 5 calls to LG I was finally able to convince them to send a new motor. I am going on 6 weeks without a washer still waiting for the motor to arrive. Dealing with customer service is another nightmare. I love the washer when it works but that is now a distant memory.

by Sargeafe8

Submitted 07-22-23

done Yes, I would recommend this to a friend

lg.com

Bought last year to replaced aged washer. I like the features but an internal light would be great.

Accessible for Visually Impaired

by AlyssaJJ

Submitted 07-11-23

done Yes, I would recommend this to a friend

lg.com

I chose this washing machine because of the phone app. All washers seem to be touch panel now and that is an issue given I cant see at all. The fact this one works with an app is great. I am also able to tap the controls on the machine directly I have them labeled with the app open and it tells me what is being changed. My only issue is that sometimes it gets unbalanced for no noticeable reason or doesnt rinse thoroughly. Love all the settings.

End of the shakes

by Ang A

Submitted 07-05-23

done Yes, I would recommend this to a friend

lg.com

We ordered our LG washer and dryer from Cosco and the delivery staff did not properly set up the appliances. We werent aware of the matter until we started to use to the washer small load and it couldnt stop shaking. My husband and I had to literally get on top of it to prevent it hitting the wall. LG sent a rep over Julian who quickly assessed the matter and explained what the issue was delivery staff didnt add a missing piece when hooking up the washer. Julian proceed with adding the piece had us load the washer in front of them and issue resolved. He was very patience and kind with us and educated us on high energy appliances mean and on detergent use weve been using so much and now are saving due to this knowledge- thanks LG

Excellent Efficient quiet fast and multi op

by goodybank

Submitted 06-28-23

done Yes, I would recommend this to a friend

lg.com

I will give 2 thumbs up to this washer that bought 2 months ago. It is really quiet fast with multi-options. It fits what I always wanted for myself perfectly. I havent tried the wifi yet but excise to connect to the WIFI soon to try it. This unit an absolutely a great machine to purchase. Thanks.